Notes in accordance with the Trade Transactions Act
| Distributor | BANGKOK SAMURAI CO.,LTD. |
| Chief Operations Officer | Shuji Shimizu |
| Location | 73/7 Soi Ruamrudee, Kwang Lumpini, Khet Phathumwan, Bangkok 10330 |
| Phone Number | (+66)02-491-0000 |
| E-mail address | info@muaythaiwifi.com |
| Trade name | MUAYTHAI WiFi |
| Fees other than the product price |
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| Payment Methods | Payment via bank transfer, credit card, or QR Code |
| Application confirmation period | 5 days |
| Sales quantity | From 1 unit |
| Time of delivery | From 2 days before the travel date up to the travel date |
| Defective product |
We will replace the device if it is found dirty or damaged during shipping, or if it does not work from the moment it is received. Please contact MUAYTHAI WiFi service for a replacement. Regarding device returns, we will only accept devices that have not been opened, within 9 days of shipment. Please contact the MUAYTHAI WiFi service center to arrange a return. The customer is responsible for all return shipping costs. We will not accept a device exchange in the following cases:
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| Return Policy |
For returns that are the company's responsibility, such as devices that are dirty or damaged due to shipping, the company will cover the cost of return shipping. If the customer uses call or data services before returning the device, the company will charge a daily fee for that usage. To return a device, the customer must call the MUAYTHAI WiFi service center and provide the application number shown in the confirmation email. If you rented more than one device but wish to return only some of them, please return the full quantity specified in the original application first, then submit a new rental application for the remaining quantity you wish to continue using. |
| Refunds | The company does not provide refunds for delivery fees under any circumstances once payment has been made. |