MUAYTHAI WiFi Terms of Service

Article 1 (Scope of Application)
These Terms and Conditions of Service apply when a person wishing to use the service (hereinafter the "User") rents data communication equipment and related accessories (hereinafter the "Communication Equipment") through the rental service (hereinafter the "Service") provided by BANGKOK SAMURAI CO.,LTD. (hereinafter the "Company").

Article 2 (Privacy Policy)
1. The Company follows the guidelines of the Personal Data Protection Act as a standard for appropriately managing Users' personal information, with the diligent care of a good-faith custodian.
2. Personal information used to provide the Service (product and service recommendations, surveys) and to collect fees, including recommendations of services from affiliated companies, will be used only for the purposes set out in the Company's personal information management regulations, and will not be used for any other purpose.

Article 3 (Changes to These Terms)
The Company may change these Terms without requiring the User's consent. In such a case, the Company will notify Users of the changes using the notification method set out in Article 6 (Notification Method), and the amended Terms will take effect thereafter.

Article 4 (Changes to the Content of the Service)
The Company may change the service fees or other related service content without requiring the User's consent. In such a case, the Company will notify Users of the changes using the notification method set out in Article 6 (Notification Method), and the changed service content will take effect thereafter.

Article 5 (Formation of Contract)
When a User submits an application in accordance with the procedures set out by the Service and the Company approves that application, the contract is deemed to be formed at the time the Company grants approval.
1. Approval by the Company means sending an email with the subject "(Booking Confirmation) Your booking has been received" to the email address registered by the User, notifying the User of the approval, or notifying the User of the approval by post or another means of communication.
2. If the Company determines that it is unable to provide the service requested by the applicant, or if, after approving the application, the Company determines for other reasons that it cannot provide the service, the Company will notify the applicant using the notification method set out in Article 6.
3. In the case described in item 2, if payment has already been made, the Company will immediately cancel that payment so that no charge is made to the applicant.

Article 6 (Notification Method)
Regarding these Terms and Conditions and any related matters, the Company will notify applicants using methods determined by the Company, such as written notice, electronic mail (e.g. SMS, email), telephone, or posting a notice on the Company's website.

Article 7 (Rental Period)
1. The rental fee is calculated on a daily basis, counted from the User's stated date of departure from the country to the date of return to the country (or, if use begins on the date of application, from the start date of use to the date the product is returned). However, if the Company is unable to confirm that the Communication Equipment has been returned by the date the Company has specified for its return, a late-return fee will be charged until the date on which the return to the location designated by the Company can be confirmed.
2. If the User wishes to extend the rental period, the User must notify a Bangkok Samurai staff member before the scheduled return date so that an additional extension fee can be charged.
3. If a Pocket WiFi or other device is returned later than the specified time, the Company will first verify the return; if it is found that the device was not returned as scheduled, the Company will charge an additional late fee.
4. If an applicant wishes to use the Service for more than 90 days, or if local circumstances require rental for a specified extended period, the Company may make special arrangements with the applicant upon consultation.

Article 8 (Application Procedure)
1. The applicant must understand and accept these Terms and Conditions and the explanations of the key matters, and must submit the application before the specified application deadline, either via the application form or online, by fully completing the information required by the Company.
2. The Company will determine which Communication Equipment will be rented out before releasing it for rental.
3. The Company may decline to approve an application under this contract if any of the following applies, and will notify the applicant in the event of such a refusal:
・When there are reasonable grounds to believe that the applicant may act in violation of this contract
・When the applicant appears likely not to pay the fees due under this contract
・When the applicant has provided false or fraudulent information on the application for this contract
・When the applicant appears likely to use the Service in a way that clearly violates public order and morals
・When the applicant appears likely to act in a way that would damage the reputation of the Company or the Service through use of the Service
・When circumstances arise at the Company that make it unable to provide the Service and the Company has declined the application

Article 9 (Transfer of Rights)
The applicant may not transfer any rights or obligations under this contract to a third party.

Article 10 (Changes to Applicant Information)
1. If the applicant wishes to change information submitted in the application process described in Article 8, the applicant must notify the Company.
2. If the applicant fails to provide the notification described in item 1, and this results in a discrepancy between the applicant's and the user's circumstances that makes the Service unusable, the Company shall bear no responsibility whatsoever.

Article 11 (Delivery of Communication Equipment)
1. The applicant must receive the Communication Equipment from the Company by one of the methods set out below. Regardless of the method used, a delivery fee will be charged in accordance with the Company's rules.
• Delivery by courier or postal service before the departure date to a location specified by the applicant
• Direct pickup at an airport counter designated by the Company (an airport pickup fee will be charged in this case)
• Pickup at a store or office of the Company or of a business partner of the Company overseas
• Direct pickup at an overseas counter designated by the Company
• Delivery by courier or postal service overseas to a location specified by the applicant
2. If the applicant requests delivery after the application deadline has passed, and the Company, at its discretion, determines that delivery is possible, an additional urgent-handling fee will be charged.
3. The Company shall not be responsible if delivery is delayed, or the applicant fails to receive the Communication Equipment, due to severe weather, unavoidable accidents during transport, or other circumstances beyond the Company's responsibility.

Article 12 (Cancellation of Application)
1. If the applicant cancels the application described in Article 8, the applicant must notify the Company immediately and pay the cancellation fee specified by the Company.
2. Once an order has been confirmed, cancellations made more than 72 hours before the device delivery date will not be charged a cancellation fee. Cancellations made within 72 hours of the device delivery date will be charged 100% of the amount stated on the invoice issued at the time of application.
3. If cancellation occurs after the Company has shipped the Communication Equipment to the location specified by the applicant, the applicant must return the Communication Equipment to the Company within 3 days of its arrival. If the Communication Equipment does not reach the Company within 3 days, the applicant must pay the extension fee specified in Article 13, item 5.

Article 13 (Return of Communication Equipment)
1. The applicant must return the Communication Equipment to the Company after the rental period ends, using the method specified during the application process.
2. The returned equipment must arrive at the location designated by the Company within the time period specified by the Company, by courier, post, or in-person return.
3. Regarding the return method: if courier or postal service is chosen, the shipping documents specified by the Company must be used. If the applicant uses shipping documents other than those specified by the Company, or sends the item cash-on-delivery, the resulting charges may be billed to the applicant.
4. If the equipment is returned at a domestic airport counter, an airport return fee will be charged.
5. If the equipment is not returned within the specified period, an extension fee will be charged as determined by the Company.

Article 14 (Service Fees)
1. The fee for this Service is calculated based on the rental period set out in Article 7, using the rates listed on the Company's website or in printed brochures. Communication service fees are calculated exclusive of tax, while other fees are calculated inclusive of tax.
2. Fees accrue during the period of use regardless of whether communication actually takes place.
3. If the applicant uses the Service outside the area specified during the application process in Article 8, or communicates excessively as described in Article 22, additional fees may be charged.
4. If the Company finds that the Service has been used to operate a business of the same type as the Company's, a separately determined fee, in addition to the normal service fee, will be charged based on the volume of use.
5. If payment is not made within the period specified by the Company, interest will be charged at a rate of 14.5% per annum.
6. Fees may be changed without prior notice.

Article 15 (Billing and Payment Method)
1. Payment can be made by credit card or other methods specified by the Company.
2. Payment of fees must comply with the rules established by financial institutions.
3. Depending on the content of the applicant's request (area of use, duration, number of Communication Equipment units rented), a security deposit may be charged, or a credit card may be required as a guarantee.
4. If the contract period exceeds 1 month, billing may be calculated and consolidated on a monthly basis.
5. If the applicant fails to pay fees for the Service, even after the payment due date has passed, the Company may contact or send a reminder (hereinafter "Outstanding Balance Notice") using methods determined by the Company, such as written notice, email, telephone, or in-person visit (not limited to these methods).
6. If the Company makes a claim against the applicant (for extension fees, cancellation fees, or damages) under these Terms and Conditions, the amount will be stated on the invoice.
7. The Company may, as creditor, assign to a third party the right to collect and receive service fees and extension interest as set out in Article 14, and extension fees as set out in Article 13.
8. If the Company or an affiliated company visits the applicant to demand payment or collect payment as creditor, the applicant must bear the cost of that visit by the Company or affiliated company.

Article 16 (Termination of This Agreement)
1. The Company may immediately terminate this agreement if the applicant does any of the following:
・Neglects payment as a debtor, or clearly appears likely not to pay
・Uses the Service illegally, or in a manner that violates public order and morals
・Uses the Service in a way that is likely to cause significant direct or indirect damage to the Service provided by the Company
・Violates the applicant's obligations set out in this agreement
・A petition or proceeding for bankruptcy, corporate reorganization, or rehabilitation is filed in relation to the applicant
・The Company determines there are other unavoidable grounds for termination
2. When suspending the Service under item 1, the Company will notify the applicant in advance of the reason and the date of suspension using the method set out in Article 6 (Notification Method), except where the Company must act urgently and unavoidably, in which case advance notice may not be given.
3. If the agreement is terminated for the reasons in item 1 or item 2, the applicant is responsible for all damages caused to the Company as a result of the termination.

Article 17 (Care of Communication Equipment)
1. The applicant is responsible for maintaining the Communication Equipment and must not do any of the following during use:
・Transfer ownership, resell, disassemble, modify, alter, damage, discard, lose, or visibly soil the equipment (e.g. attaching stickers, scraping, applying paint), or peel off stickers already attached
・Use the equipment fraudulently for purposes outside this contract
・Act in violation of the prohibitions set out in the equipment's user manual
・Act in violation of telecommunications laws, laws preventing the criminal use of mobile phones, or other equivalent laws
2. If the Company determines that conduct falling under item 1 has occurred, the Company may notify the applicant of the violation and request correction, and the applicant must comply with the Company's request to correct the conduct.
3. If the Company determines that conduct falling under item 1 has occurred, the Company may demand the mandatory return of the Communication Equipment, and the applicant must comply.
4. If the Company determines that conduct falling under item 1 has occurred, the Company may charge the damages fee set out in Article 24, which the applicant is responsible for paying.

Article 18 (Damage or Loss of Communication Equipment)
1. The applicant must exercise reasonable care and good faith when using the Communication Equipment, in accordance with the usage method specified by the Company.
2. If the Communication Equipment is lost, misplaced, or stolen, the applicant must immediately contact the Company to report the incident. Regardless of the reason for the loss or theft, the applicant is responsible for any communication charges incurred as a result of unauthorized use occurring before the Company is notified.
3. In the case described in item 2, except where the Company is responsible, the applicant must bear the cost of repair or reshipment and pay damages as determined by the Company.
4. In the case described in item 2, a Non-Operation Charge (NOC), compensating for the period of service interruption, will be charged based on the actual costs incurred.

Article 19 (Insurance)
1. Insurance covers damage to the Communication Equipment if the applicant or user damages, loses, or has the equipment stolen during use. Applying for insurance is optional, and coverage applies only to applicants who requested insurance during the application process described in Article 8.
2. Details of the insurance and its cost will be explained to the applicant at the time of application and are posted on the Company's website.
3. In the event of loss or theft, a police report or report to a relevant public authority must be filed, and proof of that report must be submitted to the Company.
4. The scope of insurance coverage does not include the Non-Operation Charge (NOC) described in Article 18, item 4.

Article 20 (Purchase of Communication Equipment)
In principle, applicants may not purchase the Communication Equipment.

Article 21 (Prohibited Acts)
When using the Service, the applicant must not do any of the following:
・Use the Company's Service to infringe on copyright, trademark rights, or any other rights of the Company or a third party, or engage in conduct that could give rise to such infringement
・Act in violation of this agreement
・Act in violation of telecommunications laws, laws preventing the criminal use of mobile phones, or other equivalent laws
・Install, modify, disassemble, or damage the rented Communication Equipment
・Lend, transfer ownership of, or pledge the equipment to a third party in a way that causes the Company to lose its right of possession
・Engage in any other act that the Company reasonably determines to be inappropriate or improper

Article 22 (Restrictions and Fair Use)
1. To ensure fair and equal service for all Users, if an applicant or user engages in excessive use (for example, using more than 400MB on a 3-day package), the Service may be suspended or speed-restricted in accordance with the policy for each area. In addition, video streaming, online gaming, VOIP, FTP, or other high-volume communication may also result in speed restrictions.
2. If the Service is suspended or speed-restricted, the applicant may be unable to use the Service for the specified period, and in such cases the Company will not issue a refund.
3. The Company will charge the applicant additional fees for use exceeding the standard limits, as set out in Article 14, item 3.

Article 23 (Exemptions)
1. If the applicant or user connects the rented equipment to a communication device such as a smartphone or e-book reader using a network connection method other than that recommended by the Company, whether intentionally or not, international data roaming charges may be billed by the user's own communications provider, for which the Company bears no responsibility whatsoever.
2. If a problem occurs with the Communication Equipment and the applicant or user does not contact the Company during the period of use, the Company bears no responsibility, and the applicant remains liable for the service fees.
3. If the applicant experiences a problem using the Communication Equipment in a given area due to incorrect information provided during the application process described in Article 8, the Company bears no responsibility, and the applicant must accept this in advance.
4. The Company bears no responsibility, regardless of cause, for any accident or damage suffered by the applicant arising from any problem in the use of the Communication Equipment.
5. However, if a communication failure caused by the Company's own error prevents the Service from being used for its originally stated purpose, the Company will waive the service fee as compensation, but will not bear any cost arising from alternative communication methods used in place of the Service or any related communication method.

Article 24 (Compensation for Damages)
Regarding the applicant's use of the Service, if damage is caused to the Company due to circumstances within the applicant's responsibility, the applicant must compensate the Company for the damage caused.
Regarding the applicant's use of the Service, if damage is caused to a third party, or a dispute arises with a third party, the applicant is responsible for resolving the matter and bearing the associated costs, and must not hold the Company responsible for any such matter.

Article 25 (Changes to These Terms and Conditions)
The Company may change these Terms and Conditions of Service without prior notice.